Workflow Notifications

Created on:
Updated on:

When a card has been assigned to you, you'll receive an email notification. To save your inbox from clutter, we bundle up all the new cards into a single email. This email will be sent after no new cards have been assigned to you for 10 minutes.

Notification Emails

The notification email has a link to take you directly to the workflow, and the step with the new cards is also listed in the email.

Example of Workflow Notification email

If you assign a card to yourself, you won't receive an email notification.

Notifications are only sent when cards are assigned from someone else, as a result of an automation, or due to the end of a snooze.

Notification Preferences

By default, workflow notifications are turned on for everyone.

If you want to turn off notifications for yourself, click Notification Preferences.

Uncheck the box to stop receiving notifications, and then click Save.

uncheck the box

If someone mentions they didn't receive an email, try these things:

  • Check the People app to make sure their email address isn't blocked.
  • Ask the person to add no-reply@planningcenteronline.com to their email address book or whitelist the email address.
  • Have the person check to make sure the Notification Preferences are turned on.

If neither of these help, contact support by clicking the ? in the top right corner of the app.

Was this article helpful?
1 out of 1 found this helpful