When a card has been assigned to you, you'll receive an email notification. To save your inbox from clutter, we bundle up all the new cards into a single email. This email will be sent after no new cards have been assigned to you for 10 minutes.
The notification email has a link to take you directly to the workflow, and the step with the new cards is also listed in the email.
By default, workflow notifications are turned on for everyone.
If you want to turn off notifications for yourself, click Notification Preferences.
Uncheck the box to stop receiving notifications, and then click Save.
If someone mentions they didn't receive an email, try these things:
- Check the People app to make sure their email address isn't blocked.
- Ask the person to add firstname.lastname@example.org to their email address book or whitelist the email address.
- Have the person check to make sure the Notification Preferences are turned on.
If neither of these help, contact support by clicking the ? in the top right corner of the app.