Social Profiles (Facebook, Twitter, LinkedIn, Instagram)

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Add social profiles like Facebook, Twitter, LinkedIn, or Instagram to profiles to be able to connect in a different way. You can even have social profiles auto-imported based on email addresses to give you a head start.

Auto-Import Social Profiles

When you enable auto-import the first time, the importer checks all email addresses in the database and adds social profiles to those profiles. Then, when a new email is added to a person, the auto-importer will check that new email address as well.

To enable auto-import, go to the People page and select the gear then choose Customize Fields.

Enabling or Disabling Auto-Import of Social Profiles

If you are an Organization Administrator, the first time you sign into People, you'll be given the option to auto-import social profiles. We use a service provided by to look up profiles based on email addresses. If you choose to enable auto-importing, People will immediately start adding social profiles to people if a match is found based on their email address, which might take a few minutes to complete based on the amount of profiles that are being updated.

From the Personal tab, select then pencil to change the Auto Import to On.

Check the box to enable it then select Save to immediately start adding social profiles to people if a match is found based on their email address.


Check or Uncheck and Save

Once you enable auto-import, profiles will be looked up when a new email is added to a person--as long as social profiles don't already exist on that profile.

Verify Social Profiles

If auto import is enabled, social profiles will be searched based on the email address on a person's profile. However, those profiles need to be verified.

An unverified profile has a yellow question mark beside it. To verify, select the pencil in the Social Profiles box.

unverified social profiles

If the social profiles are correct, select Save to verify them and add them to the profile.

add social profiles

If they are incorrect, change the link then select Save, and they'll automatically be verified.

Add Social Profiles on Profile

On a person's profile page, select the pencil in the Social Profiles section to add or edit profiles.

Copy the full URL of any of the social networks (including the http://), paste it in the box, and select Save.

Copy and paste the full URL

Why aren't some Facebook or Twitter photos showing up?

Unfortunately, Facebook doesn't allow us to grab profile photos based on a person's facebook profile name or URL. Since we are unable to get these photos directly, we rely on a third party service called Full Contact to find someone's profile photo based on their email address. So even when you manually enter in someone's Facebook or Twitter URL, we will only be able to get the photo for their Facebook or Twitter profiles if Full Contact was able to find the photo based on the person's email address.

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