Send an Email to a List

Created on:
Updated on:

If you need to send information to multiple people simultaneously, you can email a group of people from a list. This email has basic formatting but can include hyperlinks and attachments. Managers and those with Can email lists permissions can email a list.


For more formatting options, use Mailchimp to send a styled email. Lists with more than 500 people must be sent through Mailchimp.

Send an Email

From a list, select the message icon and choose Send email from the dropdown.


You can also email a list using the People mobile app!


Use the formatting tools to customize your message.

  1. Add a subject line and message text. 

  2. Choose an email template to send a previously crafted email.

  3. By default, the email will be sent from your primary email address. Replies are also sent to your primary email address. If you want to use a different email address, use the dropdown to choose another one from your profile. There is no email delegation support.

  4. Toggle to send the email through Mailchimp.

  5. When the email is sent, send a copy to yourself. You can schedule delivery by selecting a date and time up to one month in the future.


    Email scheduling is not available when sending emails through Mailchimp.

  6. Select Send email to send the email immediately or Schedule email to set the scheduled date and time for the email to be sent.


If you're not ready to send your email, select Cancel. The next time you try to email this list, you can restore your previous email or start a new email.

The email is sent to primary email addresses only. Once the email is sent, you can find it on a person's Communication tab in their profile.


When People Unsubscribe

When someone unsubscribes from an email sent to a list, a red icon appears next to their email address, and they will not receive any other emails from lists.

unsubscribed email_arrow.png

If they want to resubscribe, they can use the same unsubscribe link in the original email, or an administrator can invite them to resubscribe by selecting the unsubscribe button.

View Email Message History

If you have access to any lists, you can view past emails sent to those lists and upcoming scheduled emails under the Message history.


Past Emails

View emails sent after March 25, 2024, along with the email sender, the name of the list it was sent to, and deliverability status.


Select a previously sent message to see additional information.

  1. View the full text of the email.

  2. See who successfully received the email.

  3. See who did not receive the email and the reason why.

Scheduled Emails

You can view upcoming scheduled emails, along with the sender, the list name, and the number of recipients. 


Select a scheduled email to review, edit, or delete it. 

  1. Edit the subject or text of the email, or change or add a template.

  2. Update the scheduled delivery date or time. Uncheck Scheduled delivery to send the email immediately. 

  3. Delete the email if it should not be sent.

  4. Select Cancel to keep the previous details or Save changes to apply changes.

Was this article helpful?
10 out of 13 found this helpful