If you need to send information to multiple people simultaneously, you can email a group of people from a list. These emails have basic formatting but can include hyperlinks and attachments. Managers and those with Can email lists permissions can email a list.
Tip
Lists with more than 500 people must be sent using the Mailchimp integration. For more styling options, sync the list to Mailchimp to format your email using the tools in Mailchimp.
From the Results tab on a list, uncheck the boxes to the left of people who should not receive the email. If no names are checked, the email will be sent to everyone on the list.
Select the message icon and choose Send email from the dropdown.
Tip
You can also email a list using the People mobile app!
Use the formatting tools in the email modal to customize your message.
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In the From dropdown, select your name and address or the church's. Replies to the email will be sent to the address you select.
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Choose an email template to send a previously crafted email.
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Add a subject line and message text.
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Toggle to send the email through Mailchimp.
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When the email is sent, send a copy to yourself. Select Scheduled delivery to send the email on a date and time up to one month in the future. Email scheduling is not available when sending emails through Mailchimp.
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Select Schedule email to schedule a date and time for delivery. If Scheduled delivery is not checked, select Send email to send it immediately.
Tip
If you're not ready to send your email, select Cancel. The next time you try to email this list, you can restore your previous email or start a new email.
List emails are sent to primary email addresses only. Once the email is sent, you can find it on a person's Communication tab in their profile.
When someone unsubscribes from an email sent to a list, an unsubscribe icon appears next to their email address on their profile, and they will not receive any other emails from lists.
If they want to resubscribe, they can use the same unsubscribe link in the original email, or an administrator can invite them to resubscribe by tapping the icon on their profile.
If you have permission to send emails to lists, you can see sent and upcoming scheduled emails to your lists by selecting Email messages in the Message history section on the left of the main lists page. Select the Communications tab on a person's profile to see emails they received or sent through lists.
Note
By default, all managers and above can send emails and view all email history.
Past emails
Under the Message history section, quickly view details about emails sent after March 25, 2024, including the email sender, the name of the list it was sent to, and deliverability status.
Select a previously sent message to see additional information about the email.
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View the full text of the email.
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See who successfully received the email.
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See who did not receive the email and the reason why.
Scheduled emails
View scheduled emails and their details, such as the sender, list name, and number of recipients.
Select a scheduled email to review, edit, or delete it.
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Change the email's sender, edit the email's subject or text, or change or add a template.
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Update the scheduled delivery date or time. Uncheck Scheduled delivery to send the email immediately.
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Delete the email if it should not be sent.
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Select Cancel to keep the previous details or Save changes to apply changes.
To deselect recipients from a scheduled email, choose the email from the Message history, then select the X next to the person's name to remove them from the recipient's list.