If you've been invited to use a Planning Center application, you are able to log in by creating a password. If you are unable to create a password, reach out to an Admin at your church, who can update your permissions and send you a Welcome Email.
Once you're given permissions in an application, you'll receive an email with a password link. Click the link to be taken to a login screen where you can create a password for all applications using your email address or phone number.
Use the code emailed or texted to you to create a password.
If someone mentions they didn't receive an email, an Admin can try these things:
- Check the People app to make sure their email address isn't blocked.
- Ask the person to add firstname.lastname@example.org to their email address book or whitelist the email address.
If neither of these help, contact support by clicking the ? in the top right corner of the app.