Whether it's your congregation, your volunteers, or your church staff, people are entering a lot of email addresses across Planning Center.
Nistakes happen.
So, Bob typed his email as “bob@gmail.con” Of course, he meant gmail.com here, but that darn "n" key is right next to the "m" key. But now Bob isn't going to get that donation receipt, that Church Center login code, or that confirmation email for the event he thought he just registered for.
How often does this happen? A lot. This exact mistake (gmail.con) has happened over 37,000 times in Planning Center resulting in hundreds of thousands of undelivered emails.
Let's catch these mistakes quickly!
On most email input fields across Planning Center, we’ve added a handy warning message for the 50 top commonly misspelled email domains: gnail.com, yahooo.com, and hitmail.com to name a few.
This will help your admins catch their mistake as they work in People:
Your congregants when they log into Church Center:
And in some other spots around Church Center where people can quickly enter their email address like the donation form:
By ensuring more accurate email addresses, we help guarantee that the emails you send through our system reach the right inbox. This is just one of the many ways we’re working to improve your experience and communication reliability!