When someone registers for an event, the person is added to your People Database. If you don't want those people to remain in your database, you can clean up your database by either changing the attendees' Membership Type or by setting the attendees as inactive, which hides them from your People list.
With either option, you first need to create a list in People.
Create a List
To get to People, click Registrations in the top right and choose People from the dropdown. If you don't see People in the dropdown list, you will need to get access from a leader.
Set the list rules to find people who attended the event but are not active in the church. The actual rules that you set will vary, depending on which products you use.
- For one rule, create conditions that show people who have attended, given, or were scheduled at any time and set that rule to NONE to remove people who have never been a part of your church.
- For another rule, choose the specific event.
Once the rules fit the people you're looking for, click Submit to be taken to the list.
If you track individual people's activity in a different way, add that condition to the first rule.
Perform Bulk Action
From the list, you can choose to either change the membership type or set the person to inactive. Click the icon to be taken to the Bulk Actions menu.
Expand one of the options below to see how to change the membership type or set the person to inactive.
When you change the Membership Type, the event attendees will stay in your database as active profiles, just with a different membership type. The Membership Type will be reflected on the dashboard, and the people will be found in lists and automations unless the Membership Type is explicitly excluded.
From the Bulk Action box, choose the type to update all the people to.
Click the Perform action button to update all the people on the list with the new membership type.
When you set the event attendees to inactive, they will be removed from your database as active profiles, but you can search and reactivate them at any time. They will not be included in the numbers on your dashboard, and the people will not be found in lists and automations unless you check the box to include inactive profiles.
From the Bulk Action box, set the Membership Status to Inactive and choose a reason and date.
Click Perform action to update all the people on the list to inactive.