Large Household Tips

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Households are specifically designed for grouping members of families, so they can be easily checked in, registered for events, or scheduled together.

You should never place people outside of actual families into households. If you think you want to combine people who aren't in an actual family into a household, you should use either a roster station in Check-Ins or a group in Groups.

Households are limited to 20 people.

Remove Large Households

If you have households that are too large, you can remove the household by clicking the pencil on their profile.


Select the household to remove.


Scroll to the bottom of the household and click Remove Household.


The household will be removed from each person's profile.

Use a Roster Station

If, when checking in, you receive a "time out" error, it's likely because the person you're checking in is in a large household.

Instead of using a household to check in groups of people, we recommend using a roster station to check in people who could be grouped together since Roster Stations list everyone who has attended an event in the last 1-6 sessions, depending on your settings.


If the group you're checking in is large, you could create a new event or location just for that group, so only those in that group populate that event or location.


If using a Roster Station doesn't seem like it will work for your situation, you could enter check-ins on the Admin side of the event. Choose the location and enter the names of those you're checking in. Labels will not print, but each person will be added to the event in the location you chose.

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Create a Group

If you want to group people together to be able to communicate with them all at once, create a group.


With a group, you can create events and even ask members to RSVP.

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