As some of you may or may not know, our background check partner, Checkr, will raise its prices in a few weeks. Existing Checkr customers (who signed up for a Checkr account before September 1, 2022) should have received an email outlining the new prices, which we've listed here.
Those prices will go into effect on October 1, 2022. Customers who sign up for a Checkr account on or after September 1, 2022, will see those prices immediately.
Here at Planning Center, we understand there is a cost to ministry, and because of that, we have negotiated these discount rates for our customers (you can see the full rates here).
If you received an email directly from Checkr and those prices did not match the prices listed in our documentation, please log into your Checkr account, then go to https://help.checkr.com/hc/en-us/requests/new and open a new ticket with Checkr Support to make sure you're going to be getting the correct prices.
For any customers not using Checkr, you can still Manually Track Background Checks or use one of our other third-party integrations.
If you have any other questions or concerns, please feel free to reach out to support@planningcenter.com!